Privacy Policy

General information about the collection of personal data

 

BULL EUROPE LTD. (hereinafter “BULL EUROPE”) takes the protection of your personal data extremely seriously. This Data Privacy Policy describes how BULL EUROPE (hereinafter also “we”, “us” and “our”) uses and protects the data collected via the bullbbq.eu (“BULL EUROPE website”). 

Personal data are all data which can be related to you personally, such as for example your form of address (title), your name, your address, your e-mail address, your telephone number, your bank details, your credit-card number, your IP address, etc. Your personal data are collected and processed by us only in accordance with the provisions of the EU General Data Protection Regulation (“GDPR”) and other provisions of applicable national data protection law. 

Personal data are collected and processed on a regular basis only after you have given your consent or if the processing of such data is permitted by statutory provisions. The following provisions provide you with information about the nature, scope and purpose of the collection and processing of your personal data. 

In the event that for individual functions of our offer and/or our services we have recourse to commissioned service providers or use your data for promotional or analysis purposes, we additionally provide you with detailed information below about the relevant procedures. At this point we also inform you about the defined criteria and the storage period. We also inform you about your rights regarding each instance of data processing.

This Data Privacy Policy relates exclusively to our BULL EUROPE website. In the event that you are directed via links from our site to third-party websites, please refer to these latter websites for information about how they handle your data.

 

Contact information

 

Name and address of the controller (BULL EUROPE)
The controller responsible for data protection law as contemplated by the GDPR and all other applicable provisions of EU data protection law is BULL EUROPE (“Controller”). If you have any questions, suggestions or criticisms relating to our website’s data protection, please contact:

BULL EUROPE LTD.

Unit 41

Industrial Estate 

San Gwann

SGN 3000

Malta

info@bullbbq.eu
Tel.: +356 2279 2077

 

Notes on lawfulness and period of storage

 

Lawfulness of the processing of personal data

If we obtain your consent for the processing operations of personal data, Article 6 (1) a) GDPR is the legal basis for the processing of personal data.

With regard to the processing of personal data which are required to perform a contract with you, Article 6 (1) b) GDPR is the relevant legal basis. This also applies to processing operations which already become relevant pre-contractually. 

If processing of your personal data is required to fulfil one of our legal obligations, Article 6 (1) c) GDPR serves as the legal basis.

In the event that vital interests on your part or in the case of another natural person are interfered with which make a processing of personal data necessary, Article 6 (1) d) GDPR serves as the legal basis for this processing.

If processing is required to protect a legitimate interest of our company or of a third party and your interests, fundamental rights and fundamental freedoms do not override our legitimate interest, Article 6 (1) f) GDPR serves as the legal basis for processing.

We do not exercise any automated decision-taking in relation with the processing of personal data through the BULL EUROPE website.

Storage period and erasure of data

The personal data collected, processed and stored by us will essentially only be stored for such time as demanded by the concrete purpose of storage. If the purpose of storage/processing ceases to apply, i.e., when we no longer need to use your personal data to comply with contractual or statutory obligations, your data will be erased or anonymized. 

However, the situation may furthermore arise where European regulations, applicable national laws or other regulations (e.g. regulatory obligations) require that the data processed by us be retained for a longer period of time, e.g. statutory retention periods which can result from, e.g. Commercial Code, Tax Code and usually contain retention periods from 6 to 10 years, or if we need it to preserve evidence within the statutes of limitation, which is usually three years but can be up to thirty years. When these retention periods expire, we delete or anonymize your data.

 

Your rights

 

Insofar as we process your personal data, you are a “data subject” as contemplated by the GDPR. As a data subject, you may have the following rights in respect of BULL EUROPE. To exercise your rights please contact us as stated in Section 2.
 

Right of access regarding processing

You can within the framework of the statutory provision request from us information as to whether personal data are processed by us. If this is the case, you have the right to request information about the extent of the data processing. The access information includes – inter alia – the purposes of the processing, the categories of personal data concerned, and the recipients or categories of recipients to whom the personal data have been or will be disclosed. You may have the right to obtain a copy of the personal data undergoing processing. However, this is not an absolute right and the interests of other individuals may restrict your right to obtain such copy.

The right of access is limited pursuant to Section 34 FDPA. The right of access does e.g. not apply if the data (a) were recorded only because they may not be erased due to legal or statutory provisions on retention, or (b) only serve the purposes of monitoring data protection or safeguarding data, and providing information would require a disproportionate effort, and appropriate technical and organizational measures make processing for other purposes impossible.

Right to rectification (“Right to be forgotten”)

You may have a right to have your data corrected by BULL EUROPE if the processed personal data concerning you are incorrect. Depending on the purposes of the processing, you may have the right to have incomplete personal data completed, including by means of providing a supplementary statement.

Right to restriction of processing

If the preconditions exist for this, you can request the restriction of the processing of your personal data. In this case, the respective data will be marked and may only be processed by us for certain purposes.

Right to erasure

Under certain circumstances, you may have the right to obtain from us to erase of personal data concerning you and we may be obliged to erase such personal data. Such right to erasure does pursuant to Section 35 FDPA, for instance, not apply if in the case of a non-automated processing erasure would be impossible or would involve disproportionate effort due to the specific mode of storage and if your interest in erasure can be regarded as minimal. In such case, you may have the right to restriction of processing.

Right to data portability

Under certain circumstances, you may have the right to receive the personal data concerning you which you have provided to BULL EUROPE in a structured, commonly used and machine-readable format. Furthermore, you have the right to communicate these data to another controller without hindrance from BULL EUROPE provided the preconditions exist for this.

Right of objection 

You have the right for reasons arising from your particular situation at any time to lodge an objection against the processing of the personal data concerning you that occurs on the basis of Article 6 (1) e) or f) GDPR. 

The consequence of your an objection is that BULL EUROPE will no longer process the personal data concerning you unless it can demonstrate compelling reasons worthy of protection for the processing which override your interests, rights and freedoms or if the processing serves to assert, exercise or defend legal claims.

In the event that we undertake marketing in respect of yourself, you have the right at any time to lodge an objection against the processing of the personal data concerning you for such promotional purposes. You can notify us of your objection using the following contact details: 

BULL EUROPE LTD. 
Unit 41

Industrial Estate

San Gwann

SGN 3000
Malta
info@bullbbq.eu

 

Right to withdraw your consent under data protection law

If you have consented under data protection law, you can withdraw this at any time for the future. Withdrawal of consent shall not affect the lawfulness of the processing conducted on the basis of the consent up to the point of withdrawal.

Right to appeal to a supervisory authority

You may appeal to a supervisory authority, in particular in the Member State of your place of residence, your workplace or the place of the suspected infringement if you are of the opinion that the processing of the personal data concerning you infringes the GDPR.

Visiting our website and generating log files

Our system automatically retrieves data and information from your computer system each time you visit our BULL EUROPE website. 
The following of your data are collected here:

  • Information about your browser type
  • Information about your operating system
  • Information about your internet service provider
  • Your IP address
  • Date and time of your visit to our website
  • Information about the website from which your system is directed to our website
  • Information about the website which is called up by your system via our website.

The data mentioned collected by us about you are stored in our system’s log files. These data are not stored together with other personal data. The legal basis for the provisional storage of data and log files is Article 6 (1) f) GDPR. Considering the security and organizational requirements of the processing of data by BULL EUROPE, we believe that your interests are appropriately considered and protected. We provide you with further information on the balancing test upon request.

We have a legitimate interest in collecting and provisionally storing the mentioned data since the provisional storage of the IP address by the system is necessary to enable the website to be delivered to your computer. While you are surfing on our website your IP address may be stored for the duration of the session. 

Storage in log files occurs to ensure the functionality of the website. In addition, these data serve to optimise our website and to ensure the security of our IT systems. The log files may be evaluated to optimize user experience. Considering the security and organizational requirements of the processing of data by BULL EUROPE, we believe that your interests are appropriately considered and protected.

The data are erased or anonymized so that they can no longer be assigned to you as soon as they are no longer needed for the purpose mentioned here. If the data are stored in log files, they are erased after seven days.

 

Contact form 

 

Our website features a contact form which you can use to contact us electronically. If you make use of this opportunity, the data entered on the input screen are communicated to us and stored. The data in question are in particular:

  • Your full name
  • Your address
  • Your contact number
  • Your e-mail address

The legal basis for processing the data is Article 6 (1) b) GDPR, i.e., the performance of a contract or in order to take steps prior to entering into a contract. The collection of your personal data is a contractual precondition. Without the provision of your personal data, you cannot receive our services. We use the processing of the personal data from the input screen solely to process the contact approach. The data are erased as soon as they are no longer needed to fulfil the purpose of their collection and their erasure is not barred by any statutory archiving obligations. The purpose is fulfilled when the relevant conversation with the user is ended. The conversation is ended when it can be inferred from the circumstances that the issue in question is conclusively clarified. 

The following data are additionally stored at the moment the message is sent:

  • Your IP address
  • Date and time of your contact approach

The data are not passed on to third parties in this connection. The data are used solely to process the conversation. These personal data processed during the sending operation serve to prevent the contact form from being misused and to ensure the security of our IT systems. The personal data additionally collected during the sending operation are erased no later than after a period of seven days. The legal basis for the processing of data is Article 6 (1) b) GDPR.

Dealer search

 

On our BULL EUROPE website we offer you as a user the opportunity to search for the specialist dealer of our products who is nearest to your immediate location. For this purpose we collect from you your geo data; this involves you clicking to allow your web browser to identify your location by means of IP address. To be able to display the right specialist dealer, BULL EUROPE uses the service Google Maps API, a map service operated by Google Inc. (“Google”). Google can be contacted at Google Dublin, Google Ireland Ltd, Gordon House, Barrow Street, Dublin 4, Ireland. In this way, we can display interactive maps directly in your web browser and enable you to use the map function conveniently.

Collecting the data via your web browser’s geo query:

BULL EUROPE sometimes uses websites which facilitate location-dependent browsing. It is therefore possible for your web browser, before you enter the data independently, already to ask whether our BULL EUROPE website is permitted to access your location. As soon as you permit your web browser to approve the website with an active click, the browser transmits data (degrees of longitude and latitude) to the Google location service to determine your approximate location. The browser then releases this information for the querying BULL EUROPE website so that BULL EUROPE can display the right specialist dealer for you.

 

Use of cookies

 

In addition to the data already referred to, different types of cookies are used and stored on your computer while our BULL EUROPE website is being used. 

Cookies are small text files which are stored on your computer or mobile terminal devices when you visit our BULL EUROPE websites. Cookies send us a variety of information. 

Cookies on our site are used for the following reasons:

  • Site functionality cookies – these cookies allow you to navigate the site and use all of our features.
  • Site analytics cookies – these cookies help us to measure and analyse how our customers use the site, to improve both its functionality and the user’s experience.
  • Customer preference cookies – these cookies will remember your preferences (such as language or location), to improve the user’s experience.
  • Targeting or advertising cookies – these cookies are used to deliver adverts relevant to you. They also limit the number of times that you see an advert and help us measure the effectiveness of our marketing campaigns.

 

It is also possible for third-party cookies (i.e. not from BULL EUROPE) to be also placed on your device through the BULL EUROPE website. We allow third parties to access the BULL EUROPE website, but we do not have any control over the information which is provided concerning the cookie and do not have any access to the data. All this information is provided by the relevant third party in compliance with the applicable data privacy policy.

If you wish to decline the download of cookies to your device, this can be done through your browser’s settings, however, this may impede the functionality of our website.
 

Google Analytics

 

This BULL EUROPE website uses Google Analytics, a web analysis service. This service is provided by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (“Google”). Google Analytics uses cookies. The information created by the cookie about the way you use our BULL EUROPE website is sent to and stored on a Google server in the USA.

IP addresses are actively anonymised on the BULL EUROPE website and your IP address is truncated by Google within Member States of the European Union or in other countries which are parties to the European Economic Area agreement. The full IP address is only sent to and truncated on a Google server in the USA in exceptional circumstances. IP anonymisation is activated on the BULL EUROPE website.

Google uses this information on behalf of BULL EUROPE’s website operator to evaluate the way you use our online services, to collate reports for the website operator on website activities and to offer the operator other services connected with use of the website and the Internet. 

Personal data collected using Google Analytics cookies are processed on the lawful grounds provided by Article 6 (1) f) GDPR. We haves a legitimate interest in the analysis of user behaviour for the purpose of optimising our web services and our marketing. We will be glad to provide the information on which our balance of interests is based. Google is subject to the EU-US Privacy Shield https://www.privacyshield.gov/EU-US-Framework.

Further information about Google Analytics and the use to which data generated by it are put is available in the Google data privacy policy: https://policies.google.com/privacy. 

 

Newsletter 

 

On the BULL EUROPE website you have the opportunity to subscribe to a free newsletter. The data you enter on the input screen when registering for the newsletter are transmitted to us. These are usually:

  • Your e-mail address
  • Your name
  • Your country of origin
  • Your date of birth

We use the so-called double opt in procedure for registering for your newsletter. In other words, we send you, after you have registered, an e-mail to the specified e-mail address in which we ask you to confirm that you wish to be sent the newsletter. If you fail to confirm your registration within 24 hours, your information is blocked and automatically erased after one month. We also store in each case your used IP addresses and registration and confirmation times. The purpose of the procedure is to verify your registration and if necessary to be able to clear up any possible misuse of your personal data.

After your confirmation we store your e-mail address and the further details in order to send the newsletter. The legal basis is Article 6 (1) Sentence 1 a) GDPR. We erase your data as soon as you have terminated your subscription to the newsletter or the subscription is terminated. 
You can cancel the newsletter subscription at any time by withdrawing your consent. Each newsletter we send you contains a link which, when clicked, automatically unsubscribes you from the newsletter. You also have the opportunity to send an e-mail to marketing@bullbbq.eu or a message to the controller mentioned above in this Data Privacy Policy. 


 

Dealer Area

 

Dealer Registration

 

  1. Applying as a dealer

Our website features the option to request becoming a BULL EUROPE dealer electronically. If you make use of this opportunity, the data entered on the input screen is communicated to us and stored electronically. The data stored in question is the following in particular:

      • Your full name
      • Your address
      • Your contact number
      • Your e-mail address
      • Any remarks you might have

The legal basis for processing the data is Article 6 (1) b) GDPR, i.e., the performance of a contract or in order to take steps prior to entering into a contract. The collection of your personal data is a contractual precondition. Without the provision of your personal data, you cannot receive our services. We use the processing of the personal data from the input screen solely to process the contact approach. The data are erased as soon as they are no longer needed to fulfil the purpose of their collection and their erasure is not barred by any statutory archiving obligations. The purpose is fulfilled when the relevant conversation with the user is ended. The conversation is ended when it can be inferred from the circumstances that the issue in question is conclusively clarified. 

The following data are additionally stored at the moment the message is sent:

  • Your IP address
  • Date and time of your contact approach

The data are not passed on to third parties in this connection. The data are used solely to process the conversation. These personal data processed during the sending operation serve to prevent the contact form from being misused and to ensure the security of our IT systems. The personal data additionally collected during the sending operation are erased no later than after a period of seven days. The legal basis for the processing of data is Article 6 (1) b) GDPR.

 

  1. Upon receiving the aforementioned information, BULL EUROPE or affiliated distributors will send an email with a blank application form requiring the following information:
    • Company Name
    • Registered address
    • Office Address
    • Shipping Address
    • Office telephone number
    • Fax number
    • Business owner’s name
    • VAT registration number 
    • Website URL
    • Accounts email address
    • Logistics email address
    • Business type
    • 1st and 2nd contact:
      1. Name
      2. Designation
      3. Direct telephone number
      4. Mobile number 
      5. Email address
    • Time in industry
    • Showroom size in m2
    • Number of locations
    • Competing brands on sale
    • Estimated sales (in euros) 
    • How you heard about BULL EUROPE

This information shall be solely used to approve the legitimacy of the applicant’s role as a dealer and to uphold the integrity of BULL EUROPE LTD. 

  1. Upon approval of the applicant’s legitimacy, an email will be sent requesting the following information: 
    • Company/Shop Name
    • Address
    • Zip Code
    • Country
    • Customer Care email address
    • Website
    • Map Link Co-ordinates
    • Telephone
    • Fax
    • Company Logo
    • Picture of company/shop façade

This information will be used as marketing material for our website (www.bullbbq.eu) to publish the new dealer as an official BULL EUROPE dealer. This information can be removed upon request by contacting info@bullbbq.eu. 

 

Dealer Newsletter

 

The newly approved dealer can also apply to receive a specialised dealer’s newsletter by the means of a prompt in this final email. Here, so called single opt-in is implemented where subscription is automatic upon clicking. After your confirmation we store your e-mail address and the further details in order to send the newsletter. The legal basis is Article 6 (1) Sentence 1 a) GDPR. We erase your data as soon as you have terminated your subscription to the newsletter or the subscription is terminated. 

You can cancel the newsletter subscription at any time by withdrawing your consent. Each newsletter we send you contains a link which, when clicked, automatically unsubscribes you from the newsletter. You also have the opportunity to send an e-mail to marketing@bullbbq.eu or a message to the controller mentioned above in this Data Privacy Policy.

 

Product servicing and repairs

 

You are able to obtain services for your BULL EUROPE products from us. Please note that our employees or employees of our service partners may have access to the data stored on your device within the scope of performing the supplied services. Data stored on the products you send in will not be processed by BULL EUROPE or our service partners.

Product registration

You can register one or more of your BULL EUROPE products on our website. Please note that we will store the personal data entered in the registration form. This relates to the following personal data: 

  • Product information
    • Model *
    • Model Number*
    • Serial number *
    • Vendor name*
    • Date of purchase/warranty start date *
    • Fuel Type*
    • Scan of Receipt*
  • Personal information
    • First name/surname*
    • Street/house number*
    • Post code/city* 
    • Country*
    • Email address *
    • Telephone no.*

      Data categories marked with * are mandatory.

The personal data entered in the mandatory fields is processed for the purpose of carrying out the registration and sending information regarding safety-related matters that concern the registered products. The legal basis for processing the personal data is Article 6(1)(b) GDPR.

BULL EUROPE warrants, to the original purchaser of the Outdoor Gas Grill, that when subject to normal residential use it is free from defects in workmanship and materials for the periods specified below. This warranty excludes grills used in rental or commercial applications. It does not apply to rust, corrosion, oxidation, neglect of maintenance, or discoloration, which may occur due to moisture or overheating. It does not cover labour or labour related charges. There will be a shipping and handling charge for the delivery of the warranty part(s). The warranty is only valid at the original site of delivery with proof of purchase of item(s). 

Considering these terms, a lifetime warranty is issued on specified items and therefore, information gathered upon warranty registration will be deleted only upon registration cancellation or expiry of warranty. This does not affect the data for which you have given consent separately, if applicable, (e.g. participation in a prize draw, sending of newsletters, creation of user profiles for controlling the level of advertising, participation in surveys, etc.). 


 

Disclosure of data to third parties

 

Principles

We will pass on your personal data to service providers, business partners, affiliated companies and other third parties only within the framework of the applicable data protection legislation. 

We can disclose personal data to the service providers commissioned by us and place them under an obligation to perform services in our name (order processing). Such service providers can be affiliated companies of BULL EUROPE or external service providers. In this respect we comply with the strict applicable national and European data protection provisions. The service providers are subject to our instructions and to strict contractual restrictions with regard to the processing of personal data. In accordance with this, processing is only permitted if it is required to perform the services in our name or to adhere to legal requirements. We establish precisely in advance what rights and obligations our service providers are to have with regard to personal data.

We can disclose personal data to a third party if we are obliged to do so on account of a law or legal proceedings or in order to deliver and manage our products and services. We may furthermore be obliged to give information to a law enforcement agency or to another authority. If it is necessary to pass on information for cooperation and consequently for the provision of services by BULL EUROPE to you or you consented, we are also authorised to disclose data. Also, when company audits are due, a disclosure may be lawful.

 

Web hosting

Our website and consequently also your user account are hosted by an external service provider, UK Fast. Further information about our service provider can be found here: https://www.ukfast.co.uk/terms/privacy-policy.html.  

Our service provider may only access your data within the framework of our instructions (order processing). Our service provider also takes strict technical measures to protect your personal data. Our service provider will not pass on your personal data to third parties except where it is necessary to pass them on to render the agreed services or our service provider is obliged to do so to comply with the law or a valid and mandatory instruction of a government or regulatory agency. The data transmitted for this purpose are restricted to the necessary minimum. Our service provider stores all information exclusively on servers in Germany. 

Our service provider is subject to our instructions and to strict contractual restrictions with regard to the processing of personal data. In accordance with this, processing is only permitted if it is necessary to perform the services in our name or to adhere to legal requirements. We establish precisely in advance what rights and obligations our service provider is to have with regard to personal data.

The legal basis for the processing of data is Article 6 (1) f) GDPR. The purpose of the data processing is for our service provider to offer us the opportunity to use its servers. Our service provider stores your data only for such time as is required to fulfil the above-mentioned purpose. We provide you with further information on the balancing test upon request.

 

Database maintenance

We work together with external service providers for application development and database maintenance. Further information about our service provider can be found here: https://www.ukfast.co.uk/terms/privacy-policy.html 

The service providers may only access your data within the framework of our instructions (order processing). Our service providers also take strict technical measures to protect your personal data. Our service providers will not pass on your personal data to third parties except where it is necessary to pass them on to render the agreed service or our service providers are obliged to do so to comply with the law or a valid and mandatory instruction of a government or regulatory agency. The data transmitted for this purpose are restricted to the necessary minimum.

Our service providers are subject to our instructions and to strict contractual restrictions with regard to the processing of personal data. In accordance with this, processing is only permitted if it is necessary to perform the services in our name or to adhere to legal requirements. We establish precisely in advance what rights and obligations our service providers are to have with regard to personal data.

The legal basis for the processing of data is Article 6 (1) f) GDPR. The purpose of the data processing is for our service providers to maintain our databases for us. Our service providers store your data only for such time as is required to fulfil the above-mentioned purpose. We provide you with further information on the balancing test upon request. 

 

Security standards

 

BULL EUROPE has implemented appropriate physical, technical and administrative security standards to protect personal data against loss, misuse, modification or destruction. Our service providers are contractually obligated to preserve the confidentiality of personal data. In addition, they may not use the data for purposes that have not been approved by us.

 

Changes to this policy

 

We may update this Data Privacy Policy from time to time. This Data Privacy Policy was last updated on 29th July 2019.